We ship primarily by USPS – First Class, Priority, Priority Express or Registered Mail. Our shipping charge includes the cost of insuring the package for its full value. No other additional packaging or service fees are added. No restocking fee.
OWG offers a return privilege for most purchases. We accept returns for credit or refund of the full purchase amount, not including shipping charges, for any reason providing:
• The items returned are postmarked within seven days of receipt.
• The item has not been removed from its original holder, plastic flip or other casing.
• Neither the item nor its holder have been tampered with or damaged.
You MUST obtain an RMA # PRIOR to your return. When returning items, please package securely AND insure for full value. We cannot assume responsibility for items lost or damaged in delivery. Upon receipt of return, all refunds will be issued promptly.
Send Payments and Returns to:
P.O. Box 2745
Whitehouse, OH 43571-2745